1. Data Controller

I (trading as True North Web Design) am the data controller for this website. You can contact me at: [email protected] or via my socials (linked in the site header). Email is preferred as I check it regularly.

2. What Data I Collect

I only collect the information needed to run this website and respond to enquiries. This includes:

• Contact form submissions (name, email, message)
• Comments submitted through WPDiscuz (name, email, comment, IP address)
• Anonymised analytics data collected by Independent Analytics
• Server logs automatically generated by Krystal UK (IP address, browser information)

I do not collect any unnecessary personal data.

3. How and Why I Use Your Data

Your data is used for the following purposes:

• To reply to enquiries (legitimate interests)
• To publish and moderate comments (legitimate interests)
• To analyse site performance using anonymised analytics (legitimate interests)
• To provide services if you become a client (contract)

I do not use your data for marketing unless you explicitly ask me to.

4. Cookies and Tracking

This website uses no marketing or tracking cookies.

• Elementor Pro uses essential local storage for site functionality.
• Independent Analytics uses no cookies and collects anonymised data only.
• WPDiscuz may set functional cookies (e.g., remembering your details when commenting).

No advertising, profiling, or third‑party tracking tools are used.

5. Who Your Data Is Shared With

Your data is shared only with essential service providers:

• Krystal UK (website hosting, UK‑based servers)
• My email provider (for receiving contact form messages)

I do not sell, rent, or share your data with third parties for marketing or analytics.

6. Data Retention

I keep your data only as long as necessary:

• Contact form submissions: 12 months
• Comments: kept indefinitely unless you request deletion
• Analytics data: anonymised and stored as long as needed for site performance
• Server logs: retained according to Krystal UK’s standard security policy

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request a copy of your data
• Complain to the ICO if you believe your rights have been breached

You can exercise these rights by contacting me at: [email protected]

8. International Transfers

Krystal UK stores data on servers located in the United Kingdom. If my email provider stores data outside the UK/EU, it does so using appropriate safeguards.

9. Security

I take reasonable steps to keep your data secure, including:

• SSL encryption
• Secure UK‑based hosting
• Access controls
• Regular updates and maintenance

10. Comments

When you leave comments on the site (if appliccable), True North collects your IP address, the content of the comments form (your given name, email address, and comment) and a browser user agent string to help spam prevention.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

11. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

10. Updates to This Policy

This policy may be updated from time to time. The latest version will always be available on this page.

Last Updated: 9th of May, 2026.